Candle Care Guide

To enjoy your Nero Bianco Candle

dark honey luxury large candle
  1. Always allow your candle to achieve a full melt pool (wax melt to the edge of the glass) to ensure that it burns evenly and avoids tunnelling. This takes approximately 4 hours for our larger and dual wick candles.

  2. Always allow you candle to reset after burning before relighting. Our candles are hand poured with natural waxes and contain no additives which can create an uneven reset – this is totally normal!

  3. Keep wicks trimmed to 5mm between every burn and ensure you snip off the “mushroom” from the wick if one forms, to avoid smoking and damage to the glass. We recommend using our elegant wick trimmers but alternatively scissors will suffice.

  4. Extinguish your candle when 5mm of wax remains at the bottom and do not relight – We also have stylish candle snuffers!

  5. Our glass vessels are recyclable or reusable. Please remove all remaining wax and wick prior to doing so. Popping the base of the vessel in warm water will help to slightly warm the wax making it easier to remove.

Care Tip

Pop the lid back onto your candle between burns to keep it dust free.

Safety

Never leave a burning candle unattended and never move it whilst it is lit. Keep candle away from draughts and flammable material. Be aware that the glass may become hot during use so always allow to cool before moving. Take care to keep the wax pool clear of matches and other debris to avoid flaring. Never burn for longer than 4 hours at a time.